(“Keepin Cool”, “we”, “us”, or “our”) and to any communications, bookings, or services made through the website.<\/span><\/p>\nIf you do not agree to these Terms, please do not use this website or book our services.<\/span><\/p>\n <\/p>\n
Agreement and Interpretation<\/b><\/h3>\n\n- Customer<\/b> means the person or entity requesting services.<\/span><\/li>\n
- Repairer<\/b> refers to Keepin Cool Auto Air Conditioning.<\/span><\/li>\n
- Works<\/b> refers to all repair and maintenance services and parts provided.<\/span><\/li>\n
- Parts<\/b> means any parts installed, repaired, or modified during the Works.<\/span><\/li>\n
- Prescribed Terms<\/b> are warranties that cannot be excluded under Australian Consumer Law.<\/span><\/li>\n
- Warranty Period<\/b>: 12 months labour \/ 6 months for commercial vehicles; parts as per manufacturer.<\/span><\/li>\n<\/ul>\n
<\/p>\n
Authorisation for Works<\/b><\/h3>\n
By requesting service, you authorise Keepin Cool to:<\/span><\/p>\n\n- Inspect, move, drive, test, install, or remove parts from your vehicle.<\/span><\/li>\n
- Complete the Works deemed necessary.<\/span><\/li>\n<\/ul>\n
Quotes are valid for 14 days unless otherwise noted. Prices include GST. You may not cancel authorised Works unless we agree.<\/span><\/p>\n <\/p>\n
Estimates and Payment<\/b><\/h3>\n\n- All work estimates will be discussed with you before starting.<\/span><\/li>\n
- We\u2019ll seek your approval if extra costs arise during the job.<\/span><\/li>\n
- Payment is due upon completion via cash, EFTPOS, Visa or Master (1% fee). Personal cheques are not accepted.<\/span><\/li>\n<\/ul>\n
<\/p>\n
Payment Upon Completion<\/b><\/h3>\n\n- The vehicle will be released only after full payment.<\/span><\/li>\n
- Interest may apply to overdue invoices (ANZ bank benchmark rate + 2%).<\/span><\/li>\n
- Inspection of works is your responsibility before payment.<\/span><\/li>\n
- Work completion dates are estimates only.<\/span><\/li>\n<\/ul>\n
<\/p>\n
Lien and Title<\/b><\/h3>\n\n- Keepin Cool holds a lien over the vehicle until full payment is made.<\/span><\/li>\n
- Ownership of parts remains with us until paid for in full.<\/span><\/li>\n<\/ul>\n
<\/p>\n
Limitation of Liability<\/b><\/h3>\n\n- Our liability is limited to repairing\/replacing faulty parts\/labour during the warranty period.<\/span><\/li>\n
- We are not liable for towing, delivery, or third-party repair costs unless pre-approved.<\/span><\/li>\n
- No warranty on second-hand parts.<\/span><\/li>\n
- Certain rights under Australian Consumer Law cannot be excluded.<\/span><\/li>\n<\/ul>\n
<\/p>\n
Subcontracting and Indemnity<\/b><\/h3>\n\n- We may subcontract services where needed.<\/span><\/li>\n
- All protections in these Terms extend to our staff and contractors.<\/span><\/li>\n<\/ul>\n
<\/p>\n
Vehicle Registration Responsibility<\/b><\/h3>\n\n- You must notify us if your vehicle is unregistered.<\/span><\/li>\n
- You indemnify us for any liability from operating an unregistered vehicle if not disclosed.<\/span><\/li>\n<\/ul>\n
<\/p>\n
Warranty & Guarantee<\/b><\/h3>\n\n- Warranty<\/b>\n
\n- 12 months on labour (6 months for commercial vehicles).<\/span><\/li>\n
- Parts as per manufacturer.<\/span><\/li>\n
- Valid only for original customer.<\/span><\/li>\n
- Excludes damage from misuse, third-party repairs, or unauthorised modifications.<\/span><\/li>\n<\/ul>\n<\/li>\n
- Guarantee<\/b>\n
\n- Services will be provided to a professional standard using quality parts.<\/span><\/li>\n
- If not, we\u2019ll fix the issue at no extra cost within the coverage period.<\/span><\/li>\n<\/ul>\n<\/li>\n
- Exclusions<\/b>\n
\n- No coverage for third-party interference or misuse.<\/span><\/li>\n
- Warranty voided by unauthorised repairs or alterations.<\/span><\/li>\n
- No liability for indirect or consequential loss.<\/span><\/li>\n<\/ul>\n<\/li>\n
- Claims Procedure<\/b>\n
\n- Notify Keepin Cool in writing within the warranty period.<\/span><\/li>\n
- We will assess and carry out any valid rectifications at our cost.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n
<\/p>\n
Manufacturer Extended Warranties<\/b><\/h3>\n
Some manufacturer warranties may restrict third-party servicing. It is your responsibility to confirm that using Keepin Cool does not void your coverage.<\/span><\/p>\n <\/p>\n
General Conditions<\/b><\/h3>\n\n- No variations to these terms are valid unless agreed in writing.<\/span><\/li>\n
- Failure to enforce any provision does not waive our rights.<\/span><\/li>\n
- Only written agreements from authorised Keepin Cool staff are binding.<\/span><\/li>\n
- These Terms are governed by the laws of Queensland, Australia.<\/span><\/li>\n<\/ul>\n
<\/p>\n
Changes to Terms<\/b><\/h3>\n
We may update these Terms from time to time. Changes take effect once published on our website. Continued use of our services signifies your agreement to the latest version.<\/span><\/p>\n <\/p>\n
Contact Us<\/b><\/h3>\n
For any queries regarding these Terms: <\/span>Keepin Cool Auto Air Conditioning<\/b>
\n<\/span>Email: sales@keepincool.com.au<\/span>
\n<\/span>Phone: 0415 761 019<\/span><\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":"
Keepin Cool Auto Air Conditioning’s Terms & Conditions Current as of July 15, 2025 By using this website (https:\/\/keepincool.com.au\/keepincool), including making a booking for service or repairs to your vehicle, you confirm that you have read, understood, and agree to abide by these Terms of…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-40523","page","type-page","status-publish","hentry"],"yoast_head":"\n
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