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Privacy Policy
Privacy Policy
Last Updated: July 15, 2025
This Privacy Policy governs the privacy terms of our Website, located at https://keepincool.com.au/keepincool/ (“Website”), including any sub-domains and associated web-based and mobile applications, as owned and operated by Keepin Cool Auto Air Conditioning, a registered business in Brisbane, Queensland (ABN 71 171 202 241).
We are committed to protecting your privacy. This Policy outlines how we collect, use, and disclose personal information. By using our Website, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We only collect personal information necessary to provide and improve our services. Personal information may include your name, contact details, vehicle details, suburb/location, and service enquiry details.
- We collect personal information by fair and lawful means.
- We identify the purposes before or at the time of collection.
- We only use your information for purposes directly related to the delivery of our services, unless required or permitted by law.
Types of Data We Collect
- Personally Identifiable Information (PII): Name, phone number, email address, suburb, and vehicle information.
- Non-Personal Information: IP address, browser type, referring websites, device details, time/date of access, and pages visited.
- Cookies: Our Website uses cookies to personalise your experience. You may disable cookies via browser settings, but some features may not function correctly.
- Geolocation (optional): If using a mobile device, we may request permission to access your location to assist with suburb-based service delivery.
How We Use Your Information
- To respond to service enquiries or bookings
- To personalise and improve the Website
- For internal record keeping and service scheduling
- To send service updates or promotional offers (if opted-in)
We do not sell, rent, or share your personal data with third-party marketers.
Data Sharing and Disclosure
We may share information with:
- Our employees or technicians for service delivery
- Third-party service providers such as hosting, analytics, and IT support (bound by confidentiality agreements)
- Law enforcement or government authorities where required by law
Data Security
We use commercially reasonable security safeguards, including SSL encryption and secured databases, to protect your personal information. However, no method of transmission over the internet or storage is 100% secure.
Log Data
We collect standard log data such as your IP address, browser type/version, visited pages, date/time of visit, and time spent on pages to help improve our Website performance.
Third-Party Links
Our Website may contain links to third-party websites (e.g. ARCtick). We are not responsible for their privacy practices. Please review their privacy policies separately.
Opt-Out Options
You may opt out of receiving promotional communications from us by contacting us directly or using the unsubscribe link provided in marketing emails.
Policy Updates
We reserve the right to update this policy at any time. Changes will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Keepin Cool Auto Air Conditioning
Jamie Ruf – Owner
Email: [email protected]
Phone: 0415 761 019
